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FAQ about Huiso
- 1. Are you a manufacturer or a trader?
We are a professional manufacturer, specializing in the design and production of drawer slides and hinges, with many years of experience in the industry.
- 2. Can you do customer's own brand?
Of course! We provide OEM service and welcome customers to customize their own brand to meet your individual needs.
- 3. Can you provide design support?
Yes, we provide ODM service. We have an experienced design team with strong mold development capability. Welcome to contact us, we will help you turn your ideas into reality.
- 4. How to get samples? How long does it take for the samples to arrive?
Please contact us directly and we will arrange samples for you. Sample delivery time depends on the region, usually takes 7 days, you can confirm the exact time with our team.
- 5. What is your minimum order quantity?
The exact quantity needs to be negotiated by both parties, according to different models, the minimum order quantity is negotiated according to different models.
- 6. What is your payment method? Do I need to pay a deposit in advance?
We accept wire transfer payment, usually need to pay a certain percentage of the deposit, the specific amount and percentage can be negotiated according to the details of the order. 7.
- 7. I want to know the price, how can I get a quote?
We offer a free quote service. Please contact us with your requirements and we will provide you with a detailed quotation according to the product model and quantity.
- 8. Where is your place of production?
Our production base is located in Jieyang City, Guangdong Province, China, with perfect production and quality management system.
- 9. Do you have stock in stock?
Yes, we have a certain amount of stock in stock. Please contact us for specific products and quantities and we will provide detailed information.
- 10. Do you have any relevant certifications?
We have a number of industry certifications, including: SGS, CE, ISO9001:2008, CNAS and so on.
- 11. Do you have e-catalog?
Yes, there is an e-catalog module on the About Us page, click on it to quickly browse our full range of products! Or contact us and we will provide you with the relevant information.
- 12. How are the products packaged and shipped?
All products are individually packaged to ensure that they are not damaged during transportation. We deliver globally mainly by sea, but the exact mode of transportation can be adjusted according to your requirements.
FAQ about Drawer Slides
- 1. How many loads do your slides support?
Our slides are carefully designed to support a wide range of weight requirements. HS4512 slides have a load capacity of 35KG and 100,000 cycles of use, which can be used for a wide range of applications from light to heavy duty. Please select the most suitable model according to your needs. We can also customize the load capacity, tell us your needs, we will provide you with personalized custom drawer slides solutions.
- 2. How far can your slides extend at the longest?
We offer a variety of lengths of three-section slides, such as 16“ (400MM) slides can extend up to 32” (800MM), ensuring smooth operation even in deep drawers or heavy duty applications. Need a specific size of slide? Contact us and we’ll help you pick one.
- 3. How many finishes are available for your slides?
In order to adapt to different environmental requirements, our heavy duty slides are available in the following finishes: Galvanized: corrosion resistant, suitable for wet environments Stainless steel: high corrosion resistance, suitable for high end applications Black coated: increased abrasion resistance and a more modern look. You can choose the most suitable finish according to the actual environment.
- 4. Does Huiso use recycled materials for production or new steel?
We have strict quality control, all the steel is new production steel directly from the steel factory, the factory directly from the steel purchase
- 5. What kind of materials are used to manufacture your slides?
Our slides are mainly made of high quality cold rolled steel, stainless steel, etc. to ensure that the products have high strength, corrosion resistance and durability. Different materials are suitable for different use environments, you can choose the most suitable material according to your needs.
- 6. Are these slides suitable for outdoor or humid environments?
Yes, some of our slides are treated with anti-corrosion or stainless steel, especially suitable for outdoor or high humidity environment. If you need extra protection, we also provide special waterproof and rustproof design to ensure long-term stable use.
- 7. Do your slides have unique designs or features?
Our slides are not only well-designed, but also equipped with silent features, especially our ball bearing drawer slides can maintain a smooth and quiet sliding experience even under high loads. It makes the drawer safer, more efficient and quieter.
- 8. Can I customize my slides to suit my needs?
Yes, of course! We offer a variety of customization options, including: custom slide lengths, specific finishes (such as color or texture), custom load capacities, special mounting options, and more. Tell us what you need and our team of professionals will provide you with a personalized custom rail solution.
- 9. If I need to purchase in bulk, how long will it take to deliver? Also do you provide samples for testing before bulk order?
Delivery time for bulk orders is usually 30 working days, depending on the quantity of the order, the customization requirements of the product and the current production cycle. We will ensure on-time delivery and provide order progress tracking. Samples are available for testing, please contact our sales team to discuss your requirements and arrange sample delivery.
- 10. How do you ensure consistent quality of your slides?
We adopt strict quality control during the production process, all slides are fully inspected by professional instruments. We ensure the durability, load bearing and smooth sliding of each batch of products, so you can rest assured about the quality!
FAQ about Hinges
- 1. What are your hinge types? Can I custom hinges?
We offer a wide range of hinge types, including standard hinges, concealed hinges, soft close hinges, short-arm hinges, thick door panel hinges, etc., which are suitable for different cabinet, door and window needs. In addition, we also offer a wealth of customization options, such as finish, size, Logo customization and packaging design. Welcome to contact our professional team for customized solutions that fit your brand needs.
- 2. How long do your hinges last?
Our hinges are made of high quality materials and undergo rigorous opening and closing tests, durability tests, spiral tests, etc. to ensure their long-term reliability. Depending on the different use environment hinges, their service life can be up to 10-20 years, the service life times up to 50,000, if regular inspection and lubrication, you can further extend the service life.
- 3. Are your hinges suitable for outdoor or wet environment?
Yes, we have specially designed hinges for wet environments (e.g. kitchen, bathroom) and outdoor use. These hinges are made of anti-corrosion, stainless steel and other materials with good water and weather resistance. You can browse our product pages for detailed information or contact our customer service team directly and we will help you choose the most suitable hinges.
- 4. If I want to order hinges in bulk, how long will it take to deliver? Can you provide samples?
The delivery time for bulk orders is usually 30 working days, depending on the order quantity, customization requirements and production cycle. We will ensure on-time delivery and provide order progress tracking service. We also offer samples of our hinges for testing and evaluation, please contact our sales team to arrange sample delivery.
- 5. What finish options are available for your hinges?
We offer a variety of hinge finishes, including copper plating, nickel plating, titanium plating, rust oil plating, lubricant plating, etc. for cold rolled steel materials. Depending on your needs and the environment in which you are using your hinges, you can choose from corrosion protection, oxidation resistance, or decorative finishes. Contacting our team can help you choose the most suitable finish.
- 6. Can the hinges be adapted to different sizes of cabinet doors?
Yes, our hinges fit all sizes of cabinet doors. We also offer a customized service where we can size the hinges to your specific needs to ensure they fit perfectly into your cabinet design.
- 7. How do I care for my hinges to extend their life?
To prolong the life of your hinges, we recommend these regular maintenance tasks: Check the hinges every 6 months to make sure there are no loose screws. Regularly lubricate the moving parts of the hinge with lubricant to minimize friction. When used in humid environments, make sure the hinges are free of water and wipe them clean in a timely manner. If the hinges are stuck, they should be adjusted or replaced in time.
- 8. What industries are your hinges suitable for? Domestic or commercial?
Yes, they are suitable for both! Our hinges are widely used in industries such as furniture manufacturing, kitchen and bathroom cabinets, hotels and office facilities. Whether it’s a commercial project or a home renovation, our hinges will meet your needs and provide a smooth and durable opening and closing experience.
- 9. Can hinges be installed on specially shaped cabinet doors?
Yes, our hinges are designed to be flexible and adaptable to a variety of cabinet door shapes. Whether it’s a curved door, a slanted door, or a customized door shape, we have a solution for you. Please contact our technical support team to discuss your specific needs.
- 10. How can I get help if I'm not sure which hinge to choose?
If you are unsure which hinge is best for your project, feel free to contact our customer service team. Our experts will advise you on your needs and help you choose the right hinge. You can also view detailed technical specifications and application guides via our product pages.
We Look Forward to Your Contact
